FREQUENTLY ASKED QUESTIONS
Can I cancel or add an item to an order while it is still processing?
Once an order has been placed online, the order cannot be modified through the website. Please call Customer Service
How can I order products not shown on your website or in your catalog?
There are a multitude of products from our vendors that we do not regularly stock but can special order for you. Please know there are never additional fees for special orders.
Please know there may be additional fees for special orders.
Contact our Customer Service team at 334-452-4547 to inquire about ordering specific items.
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Will I receive an email confirmation with my shipment tracking number?
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After placing an order, you will receive an email confirmation. If the email is not in your Inbox, check your Junk or Spam folder in your email software. Once the shipping label has been created for your order, you will receive an additional email with tracking information.
What is the best way to find products that are relevant to me?
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You can browse products by Category by selecting the Products menu at the top of each page. You can also use Search Filters such as brand, price, or product category. Search Filters are located on the left side of the product page, or near the top of the page on a smart phone. Need help finding the right product? Give our Product Specialists a call at 334-452-4547